Shipping policy

Shipping Policy

Last Updated: August 28, 2026

Thank you for shopping with Apexkart. This Shipping Policy explains how we process, ship, and deliver your orders. Please read this policy carefully before placing an order.

1. Shipping Methods

We may offer one or more shipping methods depending on your location, product availability, and delivery partner availability.

Available shipping options may include:

- Standard Shipping

- Express Shipping (where available)

- Other shipping methods displayed at checkout

The available shipping method for your order will be shown during checkout, where applicable.

2. Order Processing Time

Once your order is successfully placed and payment is confirmed, we generally process orders within 24 hours.

Orders are typically processed on business days only. Orders placed on weekends, public holidays, or non-business days may be processed on the next available business day.

Processing time is separate from the estimated shipping and delivery time.

3. Delivery Timeframes

Estimated delivery times may vary depending on your delivery location, product availability, shipping method, and other operational factors.

Typical estimated delivery time:

7 to 11 days

Please note that delivery timelines are estimates and are not guaranteed unless specifically stated otherwise.

Delivery may take longer due to factors such as:

- Remote or difficult-to-service locations

- High order volumes

- Weather conditions

- Public holidays

- Transportation disruptions

- Delays caused by shipping partners

- Other circumstances beyond our reasonable control

4. Shipping Costs

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Our shipping charges are:

[SHIPPING COST]

We may occasionally offer free shipping, promotional shipping rates, or special delivery offers. Any applicable terms or minimum order requirements will be clearly displayed on our website or during checkout.

5. Order Tracking

Once your order has been shipped, we may provide tracking information where available.

Tracking details may be sent to the email address or phone number provided during checkout. Please allow some time for tracking information to become active after your order has been dispatched.

If tracking information is not available for a particular shipping method, we will provide available order or delivery updates through our normal communication channels.

6. Delivery Address

Customers are responsible for providing a complete, accurate, and valid shipping address when placing an order.

Please carefully check your:

- Name

- House or building details

- Street or locality

- City

- State

- PIN code

- Phone number

Apexkart may not be responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete delivery information provided by the customer.

If you need to request an address change, please contact us at anuragbharti8797@gmail.com as soon as possible. We cannot guarantee that changes can be made once an order has been processed or shipped.

7. Delivery Issues and Delays

While we work to ensure timely delivery, delays may occasionally occur.

If your order is significantly delayed, please contact us at anuragbharti8797@gmail.com with your order number. We will make reasonable efforts to assist you and, where possible, coordinate with the relevant shipping partner.

If a package is returned to us because:

- The delivery address was incorrect

- The recipient was unavailable after applicable delivery attempts

- The package was refused

- The package could not be delivered for reasons attributable to the customer

additional shipping charges may apply for reshipping, where permitted.

8. Lost, Damaged, or Incorrect Orders

If you believe your order has been lost, damaged during delivery, or you received the wrong item, please contact us at anuragbharti8797@gmail.com within 3 days of receiving the order or becoming aware of the issue.

Please include:

- Your order number

- A description of the issue

- Relevant photographs, where applicable

We will review the issue and take appropriate action in accordance with our policies and applicable law.

9. International Shipping

Apexkart currently DOESN'T offer international shipping.

If international shipping is available, delivery timeframes, shipping charges, customs duties, taxes, import fees, and other applicable charges may vary depending on the destination country.

Unless otherwise stated, customers are responsible for any applicable customs duties, import taxes, or other charges imposed by the destination country.

International delivery timelines are estimates and may be affected by customs clearance and local delivery conditions.

10. Changes or Cancellations

If you need to cancel or modify an order, please contact us at anuragbharti8797@gmail.com as soon as possible.

We will try to accommodate your request; however, we cannot guarantee changes or cancellations once an order has been processed or shipped.

11. Contact Us

If you have any questions about shipping or delivery, please contact us:

Store Name: Apexkart

Email: anuragbharti8797@gmail.com

Business Address: anuragbharti8797@gmail.com

Thank you for shopping with [STORE NAME]. We appreciate your trust and will work to provide a smooth and reliable delivery experience.