Terms of service
Terms of Service
Last Updated: August 28, 2026
Welcome to Apexkart. These Terms of Service govern your access to and use of our website, products, and services.
By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Eligibility and Account Terms
To use our website and place orders, you must provide accurate and complete information.
If you create an account with us, you are responsible for:
- Maintaining the confidentiality of your account credentials
- Providing accurate and updated information
- All activities carried out through your account
- Not sharing or transferring your account in an unauthorized manner
You agree to notify us promptly if you believe your account has been accessed or used without authorization.
We reserve the right to suspend, restrict, or terminate accounts where we reasonably believe these Terms, applicable laws, or our policies have been violated.
2. Pricing and Payment
All prices displayed on our website are in Indian Rupees (INR), unless otherwise stated.
Prices, offers, discounts, and availability may change without prior notice. Applicable taxes, shipping charges, or other charges, if any, may be displayed during checkout.
By placing an order, you agree to provide accurate payment and billing information. Payments may be processed through authorized third-party payment service providers.
We reserve the right to refuse, cancel, or reverse an order where permitted by applicable law, including in cases of:
- Incorrect pricing or product information
- Payment authorization issues
- Suspected fraudulent or unauthorized transactions
- Product unavailability
- Errors in the order or website
If payment has already been successfully collected for a cancelled order, any applicable refund will be processed according to our refund policy and applicable law.
3. Product Descriptions and Availability
We aim to provide accurate descriptions, images, prices, and other information about our products. However, we do not guarantee that all product descriptions, photographs, colors, specifications, or other content will always be completely accurate or error-free.
Actual product colors may vary depending on your device, screen settings, lighting, or manufacturing variations.
Product availability is subject to change. We reserve the right to modify, discontinue, or limit the availability or quantity of products at any time, subject to applicable law.
4. Order Acceptance
Placing an order through our website constitutes an offer to purchase the selected product(s).
An order confirmation or acknowledgement does not necessarily mean that your order has been accepted. We reserve the right to accept, reject, cancel, or limit an order before dispatch, subject to applicable law.
An order may be cancelled or refused for reasons including:
- Product unavailability
- Incorrect pricing
- Errors in product or order information
- Payment or verification issues
- Suspected fraud or misuse
- Delivery limitations
If we cancel an order after receiving payment, we will process an applicable refund in accordance with our policies and applicable law.
5. Shipping and Delivery
We aim to process and dispatch eligible orders within [BUSINESS DAYS] business days, unless otherwise stated.
Delivery timelines may vary depending on:
- Delivery location
- Product availability
- Shipping partner operations
- Weather conditions
- Public holidays
- Other circumstances beyond our reasonable control
Any estimated delivery date is an estimate and not a guaranteed delivery date unless expressly stated otherwise.
Customers are responsible for providing a complete and accurate delivery address and contact information. We may not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Once an order has been handed over to an appropriate shipping or delivery partner, tracking and delivery may be subject to that partner's operational processes.
6. Returns and Refunds
Returns, replacements, exchanges, and refunds are subject to our applicable Return and Refund Policy.
Before making a purchase, customers are encouraged to review our Return and Refund Policy available on our website.
Where a return or refund is approved:
- The product may need to meet applicable return eligibility requirements
- Proof of purchase or order details may be required
- Refunds may be issued to the original payment method or through another lawful method, where applicable
- Processing times may vary depending on the payment provider or financial institution
Certain products may be non-returnable or subject to specific conditions where clearly disclosed and permitted by applicable law.
Nothing in these Terms is intended to limit any mandatory consumer rights available under applicable Indian law.
7. Prohibited Uses
You agree not to use our website or services for any unlawful, fraudulent, harmful, or unauthorized purpose.
You must not:
- Violate any applicable law or regulation
- Provide false or misleading information
- Attempt fraudulent transactions or payment activity
- Interfere with the security or proper functioning of our website
- Attempt unauthorized access to accounts, systems, or data
- Introduce viruses, malicious code, or harmful software
- Copy, reproduce, distribute, or commercially exploit our website content without authorization
- Use automated tools to improperly access, scrape, overload, or disrupt our website
- Impersonate another person or entity
- Abuse promotional offers, discounts, or refund systems
We may take appropriate action, including restricting access or cancelling orders, where we reasonably believe prohibited activity has occurred.
8. Intellectual Property
Unless otherwise stated, the website, branding, logos, text, graphics, images, designs, and other content on [STORE NAME] are owned by or licensed to us and are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission, except where permitted by applicable law.
9. Third-Party Services and Links
Our website may use or link to third-party services, websites, payment providers, shipping partners, or other platforms.
We do not control all third-party services and are not responsible for their independent content, policies, practices, or availability.
Your use of third-party services may be subject to their own terms and privacy policies.
10. Disclaimer and Limitation of Liability
To the maximum extent permitted by applicable law, Apexkart provides its website and services on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
To the extent permitted by applicable law, Apexkart will not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of our website, products, or services.
Where liability cannot legally be excluded or limited, our liability will be limited to the extent permitted under applicable law.
Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited under applicable Indian law.
11. Indemnity
To the extent permitted by applicable law, you agree to indemnify and hold harmless Apexkart and its owners, employees, representatives, and service providers from claims, losses, damages, liabilities, or expenses arising from:
- Your violation of these Terms
- Your unlawful use of our website or services
- Your violation of applicable laws
- Your infringement of another person's rights
12. Changes to Products, Services, and Terms
We may update, modify, suspend, or discontinue parts of our website, products, or services from time to time.
We may also update these Terms when necessary. The updated Terms will be posted on this page with a revised August 28, 2026 date.
Your continued use of our website after updated Terms become effective may constitute acceptance of the updated Terms, subject to applicable law.
13. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law and any mandatory consumer rights, disputes arising from or relating to these Terms, the website, products, or services shall be subject to the jurisdiction of the competent courts located in [CITY, STATE], India.
14. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.
15. Contact Information
If you have any questions, concerns, or complaints regarding these Terms or our services, please contact us:
Store Name: Apexkart
Email Address: anuragbharti8797@gmail.com
Business Address: anuragbharti8797@gmail.com
We will make reasonable efforts to respond to customer queries and concerns within an appropriate timeframe.
By using Apexkart and placing an order through our website, you acknowledge that you have read and agreed to these Terms of Service.